Voxer adds end-to-end encrypted ‘private chats’

Voice-focused messaging app Voxer has added an end-to-end encrypted ‘private chats’ feature on its Android and iOS apps — powered by Open Whisper Systems’ Signal Protocol. So all content shared within a private chat, including live voice, text, videos, images, GIFs, and document sharing, is fully e2e encrypted.

It’s the latest messaging app to make use of the Signal Protocol, which is also used by the likes of WhatsApp and Wire to secure users’ content from the risks associated with the service provider having internal access to users’ comms — albeit those apps use e2e everywhere, not just within a single ‘private chats’ silo.

e2e encryption means data is encrypted locally and users’ hold the encryption keys, meaning providers cannot be compelled to decrypt and hand over their communications.

Despite being a 10-year veteran of the mobile messaging space, Voxer does not break out active users, saying only that it’s in the “millions” at this point. And while the app is currently a free download, the company’s monetization efforts are focused on mobile workforce users who might not have time to type texts but do still need to leave and receive messages rapidly — such as people working for on-demand delivery companies, service technicians, hotels/hospitality employees and educators.

It says its best market is the US, followed by the UK, Canada, Australia, Taiwan and Japan.

Voxer’s differentiating voice messaging feature is called ‘Live-messaging’ which enables users to stream media live but also store it simultaneously — allowing users to listen to an audio message as it’s coming in while also having it saved for referring back to later.

 

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